Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
π¦ Orders & Shipping
Erezer is a modern clothing brand that lets you wear your story. We design unique, trend-forward apparel with quality, comfort, and individuality in mind. From bold graphics to minimal essentials β Erezer reflects your vibe.
Simply browse our collections, select your size and colors, then click βAdd to Cart.β Once youβre ready, proceed to checkout and complete your order. Youβll receive confirmation via email after successful placement.
We accept Cash on Delivery (COD), bKash, and Nagad. Online payment options are also available for a smoother checkout experience.
Inside Dhaka: 2β3 working days
Outside Dhaka: 3β5 working days
Weβll notify you as soon as your order is shipped.
Inside Dhaka: BDT 60
Outside Dhaka: BDT 110
Free delivery may be offered during special promotions or offers.
Yes! We offer custom t-shirt printing. Submit your own design or idea, and weβll bring it to life β great for personal style, gifts, or team events.
Each product has a detailed Size Chart under its description. If youβre unsure, message us directly for size guidance.
If you need to swap an item
π Returns & Exchanges
We offer exchanges only for defective items. Products must be returned unused and in original condition. Contact us to initiate an exchange.
If your order hasnβt been confirmed yet, we can assist with cancellation or changes. Message us as soon as possible to modify your order.
You can message us on our Facebook page, use the website contact form, or reach us directly via WhatsApp or call: 01786-141187 for faster support.
Youβll receive a confirmation via email after placing your order. Shipping updates will also be shared as soon as your package is dispatched.
Yes β Erezer is proudly Made in Bangladesh, celebrating local creativity and global trends.
Currently, we only allow exchanges for defective products. For other concerns, contact us to discuss possible solutions.
If you receive an incorrect product, contact us immediately. We will arrange an exchange and ensure the correct item reaches you.